Shipping Policy
Shipping Policy
At Barking Papa, every item is made to order just for you. That means a little extra love goes into every package before it heads your way. Here's everything you need to know about how we ship.
1. Processing & Production Time
Because every Barking Papa piece is made to order, please allow 3–7 business days for your item to be produced before it is shipped. This is in addition to the shipping time.
You will receive an email notification with your tracking information as soon as your order has been shipped.
2. Domestic Shipping (Canada)
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–8 business days |
| Expedited Shipping | 2–4 business days |
Shipping costs are calculated at checkout based on your location and chosen shipping method.
3. United States Shipping
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–12 business days |
| Expedited Shipping | 3–5 business days |
Please note that orders shipped to the United States may be subject to customs duties and import taxes, which are the responsibility of the customer.
4. International Shipping
We ship to most countries worldwide! International shipping times vary depending on your location and local customs processing.
| Region | Estimated Delivery Time |
|---|---|
| Europe | 10–18 business days |
| Australia & New Zealand | 12–20 business days |
| Rest of World | 14–25 business days |
International orders may be subject to customs duties, taxes, and import fees upon arrival. These charges are the sole responsibility of the customer. Barking Papa has no control over these charges and cannot predict what they may be.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package directly through the carrier's website.
Please allow up to 24–48 hours for tracking information to update after you receive your shipping confirmation.
6. Shipping Delays
While we always aim to deliver within the estimated timeframes, delays can occasionally occur due to:
- High order volumes during peak seasons.
- Weather conditions or natural events.
- Customs processing for international orders.
- Carrier delays outside of our control.
We appreciate your patience and understanding. If your order is significantly delayed, please don't hesitate to reach out to us.
7. Lost or Stolen Packages
Barking Papa is not responsible for packages that are lost or stolen after being marked as delivered by the carrier. If your package is lost in transit, please contact us and we will do our best to work with the carrier to resolve the issue.
8. Incorrect Shipping Address
Please double-check your shipping address before placing your order. Barking Papa is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us immediately — within 24 hours of placing your order — and we will do our best to make the correction before production begins.
9. Contact Us
If you have any questions about your shipment or our shipping policy, please reach out to us through our website at Contact Page. We're always happy to help!
✨ Thank you for your patience — great things take a little time. 📦
Barking Papa — Wear it your way. 🧢